Step #1: First-time log-in / forgotten password

getting_started

 

Step #2: Enter Your Gardner (or Gardner-Connell) Account Number

account_number

 

Step #3: Check Your Email for the Password Validation Code

- clicking the link will enter the code for you.

email

 

Step #4: Enter Validation Code & Set a New Password

- once you complete this process, your password will no longer expire ever 90 days

- click 'Save Changes' to set password and proceed to the dealer homepage

validate

 

Troubleshooting:

Issue: Your account does not have a Business-Email address on-file

- you will see the message below

Resolution: Call our Customer Service Department to provide a valid Business-Email address

  Gardner: 800-521-6535
  Gardner-Connell: 800-456-5691

emailreq

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