WE DO NOT SHIP TO P.O. BOXES.
PLEASE BE SURE TO ENTER A PHYSICAL/STREET SHIPPING ADDRESS
The shipping rates and delivery times listed ONLY apply to continental US orders. If you are requesting a delivery outside the continental US, you will be contacted via phone or email for the actual shipping charge approval.
A Return Merchandise Authorization (RMA) must be issued for any items being returned. All returns must be in sellable condition with all items in original factory packaging and marking. A restock fee of up to 20% may be charged depending on the reason for the return. Please call Customer Service toll free at 1-800-848-8946 to request a return. Gardner strongly recommends that you ship your return packages via a delivery service that provides proof of delivery (DHL, FedEx Ground, UPS, U.S. Postal Service Priority Mail, etc.)
Our consumer orders are set-up as "ship complete" so that all parts ship together and there is only one shipping charge. If one or more of your parts is on backorder, your order will not ship until all of the parts are available. Your credit card will not be charged until your order is shipped . Most of our consumers need ALL of the parts to make a repair, so this is usually not a problem. Your order can be split, but there would be another shipping charge.